Welcome to free delivery
Your time-saving, convenient, and personalized laundry solution.
Free delivery saves your time
Your time is incredibly valuable. That’s why we’ve designed our free delivery service to take care of your laundry needs, making your life easier and more efficient. Let us keep your wardrobe fresh while you focus on what truly matters to you.
Our customers save an average of 5 hours per week on garment-related chores like laundry, folding, hanging, pressing, and running errands.
For your complete convenience, Pratt Abbott offers free pickup and delivery up to twice per week at any home or office in our service area in Greater Portland, Maine.
Why Pratt Abbott
Pratt Abbott is Maine’s most consistent and reliable dry cleaning company. Established in Bramhall Square in 1944, Pratt Abbott has been running free delivery routes in Greater Portland for over 25 years. Our staff is experienced, professional, and trustworthy.
How free delivery works
Sign up now
Getting started is a breeze. Download our app, visit our secure customer portal, or call (207) 799-8141 to sign up now
Join a route
Once you sign up, you'll be assigned to a Monday-Thursday or Tuesday-Friday route, depending on your location.
Get a text reminder
The day before your pickup day, we'll send you a friendly text reminder to leave your items out for pickup.
Your first pickup
On your first pickup day, all you need to do is place your items in a disposable bag and leave the bag out for pickup.
Your first dropoff
Your fresh and clean laundry will be returned on your next service day. Plus, we'll include a custom Pratt Abbott laundry bag for your future orders.
Happy customers
Join over 5000 of your friends and neighbors who already enjoy the time they save with free delivery.
Meet your route specialist
Your route specialist, serving as your personal liaison at Pratt Abbott, will oversee each aspect of your service. This dedicated approach guarantees outstanding care for your apparel and home goods.
Jim Brown
Jim has been with Pratt Abbott since 1999. He serves Cumberland, Falmouth, Freeport, North Yarmouth, and Yarmouth.
Don Michaud
Don has been with Pratt Abbott since the year 2000. He serves Cape Elizabeth, Old Orchard Beach, Saco, Scarborough, and parts of South Portland.
Tracy Perreault
Tracy has been with Pratt Abbott since 2005. He serves Gorham, Portland, South Portland, Westbrook, and Windham.
FAQs
Answers to your most common questions about Pratt Abbott's free pickup and delivery service.
We’re committed to providing free, timely delivery directly to your doorstep at the following locations. Unfortunately, towns outside of this service area cannot currently be accommodated.
- Cape Elizabeth
- Cumberland
- Falmouth
- Freeport
- Gorham
- North Yarmouth
- Old Orchard Beach
- Portland
- Saco
- Scarborough
- South Portland
- Westbrook
- Windham
- Yarmouth
No, you don’t have to be home for pickup or delivery service! Pratt Abbott’s trustworthy route specialist will drop off and pick up items at a designated spot at your home or office. Common places include your front door, back door, lobby, or garage.
When you sign up for free delivery, we request a credit card to keep on file. You will be charged monthly for the cost of any dry cleaning and laundry you send in. Pickup and delivery is always free!
You can use our free delivery service for anything you would dry clean or launder with Pratt Abbott, including bedding and household items, oversized items, and wash & fold laundry.
All your dry cleaning and laundry is cared for by trained professionals at one of our two eco-friendly production facilities in Portland and South Portland. We route your items based on where you live, so the same staff are consistently handling your clothes and home goods.
If you are unhappy with your service for any reason, please contact your route specialist immediately. He will do everything he can to ensure a quick resolution. Pratt Abbott is committed to excellent customer service, particularly for our delivery customers.
Yes, Pratt Abbott’s pickup and delivery service is 100% free! What’s in it for us? Pickup and delivery service allows us to build strong customer relationships that tend to last longer and be more fruitful over time. The old-fashioned feel of door-to-door delivery aligns with our company values and it’s a pleasure to provide the extra level of attention that route service allows.
Our free delivery service is designed around a consistent route-based system. We come to your neighborhood up to twice per week, on designated days. If you use the service every week, there’s no need to request a pickup—your service is automatic. If you use the service less often, that’s wonderful! Just reply Y to your reminder text when you need a pickup, or contact your route specialist.
Sign up on the app
Download the Pratt Abbott app for easy and secure sign up and convenient account management. Use the app on your phone or tablet for on-the-go access to updates about your clothes with Pratt Abbott.
Don’t want to use the app? You can also sign up for free delivery online using our secure customer portal or call (207) 799-8141.
Thanks for your business!
